Elevate Your BPO Services with WhatsApp AI Bot

Capture every enquiry, day or night, with human support when needed.

Imagine it’s 10pm; your BPO firm in Mtwapa is still buzzing with potential clients, but your team is off the clock. Customers in Kanamai and Shanzu are sending queries about seat pricing and ramp weeks, but if no one replies, they’ll move on. With aireceptionist on WhatsApp, every message is captured, whether it’s a quick question about night-shift SLAs or a request for a file exchange. Our AI bot handles the initial response, ensuring you stay engaged even during off-hours. When things get complicated, like a nuanced enquiry or a complaint, it seamlessly escalates to a human operator ready to assist. By integrating with tools like Fresha and Xero, we ensure your operations adapt to the local market, especially during peak tourist seasons.