Transform your customer engagement with WhatsApp

Stay connected with your customers and streamline loan processes effortlessly.

Imagine a busy evening in Kakamega where a potential customer reaches out via WhatsApp at 10pm, inquiring about their loan eligibility. As a fintech lender operating in neighbourhoods like Amalemba and Milimani, you want to ensure every query is addressed promptly. With aireceptionist, your WhatsApp channel not only captures these enquiries but also facilitates KYC uploads and answers disbursement queries seamlessly. Our AI bot intelligently manages initial conversations, handling typical messages and allowing file exchanges, all while integrating smoothly with tools like Zettle and Xero. When the need for human judgement arises, our bot escalates the matter to a human operator instantly, ensuring a personalised response every time. This means you remain available to your clients, even outside of traditional business hours, enhancing your reputation in the vibrant Kakamega community.